Privacy Policy

Depending on how you use our website, we may collect:

• Contact details: Name, email address, and information you provide when contacting us.
• Order details: Subscription selections, transaction references, and payment confirmations.
• Technical data: IP address, browser, device information, and website activity.
• Messages: Information you send through our support channels.

We may process personal information to:

• Process orders and deliver services.
• Provide subscription assistance and support.
• Respond to customer questions.
• Maintain website functionality and security.
• Detect fraud and prevent misuse.
• Meet applicable legal obligations.

Where required, we request your consent before sending marketing communications.

Solvio TV may offer bank transfers, cryptocurrency payments, or other available payment methods.

We may process transaction references and payment confirmations for order verification, accounting, and fraud prevention.

Third-party payment providers may process additional information under their own privacy policies.

Our website may use cookies and similar technologies for essential functionality, preferences, performance, and analytics.

Where legally required, non-essential cookies are activated only after appropriate consent. You may manage cookies through your browser or any available website cookie controls.

We do not sell your personal information.

We may share necessary data with providers supporting website hosting, payments, security, customer service, and service delivery.

Information may also be disclosed when required by law.

We use reasonable technical and organizational security measures designed to protect personal information from unauthorized access, loss, alteration, and disclosure.

No online service can guarantee absolute security.

We retain personal information only as long as reasonably necessary for service delivery, support, accounting, dispute resolution, and applicable legal requirements.

Retention periods vary according to the information and purpose involved.

Depending on applicable law, you may have rights to:

• Access personal information held about you.
• Correct inaccurate personal information.
• Request deletion of eligible information.
• Restrict or object to certain processing.
• Withdraw consent where applicable.
• Request data portability where applicable.

Contact us to submit a privacy request.

Our website may contain links to external websites or services. Their privacy practices are governed by their respective policies. We encourage you to review those policies.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

If we discover that information has been collected from a child without an appropriate legal basis, we will take reasonable steps to delete it.

Our service providers may process information in other countries. Where required by applicable law, appropriate safeguards are used for international data transfers.

We may update this policy to reflect changes in our services, practices, or legal obligations. Updates will be published here with a revised last-updated date.